Terms of Service

1. About millio

millio is operated by Pinomad Corp. (주식회사 핀노마드). millio connects you with the independent Korean businesses listed on millio. The place — not millio — provides the actual service. millio is not a medical provider: whatever a place offers, nothing you book through millio is a medical procedure under Korean law, and millio does not arrange care for people travelling to Korea for treatment.

Some places manage their own bookings on millio; for others, millio makes the reservation on your behalf. Your booking page tells you which applies, and it changes what happens if a booking is cancelled (section 4).

• Company: 주식회사 핀노마드 (Pinomad Corp.) · Representative: Soyoung Park
• Business registration number: 535-86-03642 · Mail-order business registration: 2026-경기김포-4860
• Address: 3F 311-558, 127 Gimpohangang 10-ro 133beon-gil, Gimpo-si, Gyeonggi-do, Republic of Korea
• Customer support: support@millio.co

2. Bookings & deposits

You send a booking request with the times you prefer. Nothing is charged at this point. The place then confirms one of your times, and only then are you asked to pay online.

Your time is held for you for 3 hours after the place confirms. If you do not pay within that window, the hold is released and the booking expires.

The booking is confirmed once your online payment succeeds. Your deposit secures the time slot; the remaining balance for what you booked is paid directly at the place on the day.

3. Prices & payment

The total shown at checkout — the amount you pay online, rather than at the place — is your deposit plus millio's booking fee. Prices are shown in your selected currency where available.

Online payments are processed by PayPal, which also accepts cards. You enter your card or account details with PayPal directly; millio never receives or stores your card number.

4. Cancellations, changes & refunds

You can view and cancel bookings from “My bookings” or from the management link in your confirmation email. Before you have paid, withdrawing a request costs nothing.

After you have paid online, one rule applies to every place: cancel by 17:00 Korea time on the day before your reserved date and the place's deposit is refunded — millio's booking fee, which covers the payment processing, is not. After that cutoff, and for no-shows, there is no refund.

If a place cancels or cannot honour a confirmed booking, or if millio cannot secure a booking for you, you do not lose money. The full rules, including what happens to the booking fee, are in the Refund & Cancellation Policy, which forms part of these terms.

5. Coupons & discounts

Promotional coupons (such as a welcome discount) are personal, single-use, non-transferable, have no cash value, and apply only to eligible bookings while valid.

6. Your responsibilities

• Provide accurate booking and contact information.
• Arrive on time and follow the place's reasonable rules.
• Tell the place in advance about allergies or sensitivities relevant to what you booked — including food allergies and dietary needs when you book a meal.

7. Service quality & liability

The place is solely responsible for the quality and safety of what it provides. millio facilitates booking and payment but does not provide it.

To the extent permitted by law, millio's liability relating to a booking is limited to the amount you paid online through millio for that booking (deposit + booking fee).

8. Changes, governing law & contact

Notice of amendment — effective 2026-09-01. millio now lists Korean businesses beyond beauty (such as hanbok rental and restaurants). Wording that named beauty salons has been replaced with wording that covers any place listed on millio. What you pay, the cancellation cutoff and the refund rules are unchanged, and millio still does not take bookings for medical treatment.

Correction — 2026-09-01. Section 4 still carried a paragraph describing an older refund rule for bookings millio places on your behalf, saying nothing is refunded once we secure your slot. That rule was replaced on 2026-08-25 and the paragraph directly contradicted the sentence above it. One rule applies to every place, and it is the one written there now. Nothing about what you get back has changed today — we removed a sentence that was no longer true.

We may update these terms; material changes will be reflected by the effective date above. These terms are governed by the laws of the Republic of Korea.

Questions? Contact us at support@millio.co.